If You wish to book a PRIVATE HIRE VEHICLE (MINICAB) via this website,London Private Hire .

1. In making a Booking via this Website You must provide accurate Details and are responsible for any failure to do so.

2. You hereby warrant to LPH that You are at least eighteen years of age and legally able to make the Booking.

3. You must allow sufficient time when booking your taxi to allow for any delays caused by traffic conditions. LPH shall not be responsible for any delay caused by your failure to allow enough time to reach your destination or if the passengers are not ready for collection at the booked time.

4. LPH will accept no responsibility for any delays no matter how they are caused.

5. All charges are listed and are payable in advance except where the customer has an approved credit account with LHR approved by the company.

6. Value added tax will be payable at the appropriate rate on all charges (Account Customers).

7. You have the right to cancel a Booking made through the Website or by phone. If you decide to cancel a Booking You must notify LPH no later then 1hr before the booking time by Calling the office and quoting the booking reference.

8. All hires commence from when the passenger gets into the car or and terminates when the passenger/customer leaves the car. For parcels hire commences from the moment the parcel has been placed in our drives hand until the parcel reaches the destination and is placed in the hands of the receiver. (Extra charge of £3 is made in the case of parcels)

9. Every endeavour will be made for the hirer to retain the same car and driver though out whole journey, however, LPH reserve the right to substitute any other driver or car should the need arise

10. The driver will drive at a reasonable speed accordingly to his judgement of the road and traffic conditions at that time and shall not be obliged to drive in any other manner deemed suitable by the passenger.

11. When a passenger/customer wishes to travel to a particular place the driver will, unless given specific instructions by LPH, travel by the route which is, in his opinion, the best and most convenient for motoring whether that route is the shortest or not and no allowance will be made to the hirer on the grounds that the route travelled is not actually the shortest or quickest.

12. You must order a suitable car size for the number of passengers and luggage.LPH cannot guarantee to carry excessive amounts of luggage. And also with regards to passengers please note that a child, no matter what age, counts as one passenger.

13. A reasonable amount of ordinary passenger luggage is allowed, but if in the drivers opinion the amount of luggage is excessive, either by weight or in terms of size, he has the right to decline to carry it.

14. LPH is not responsible to You for, or insured in respect of, any damage or loss that may be sustained by the Goods in the course of a Trip and it is Your exclusive responsibility to have such Goods insured in respect of such damage or loss.

15. LPH reserves the right within its reasonable discretion to terminate the Trip, if You or Your party's conduct or behaviour is disruptive in any way and/or affects your safety or that of the driver of the vehicle. Passengers are not permitted to take alcoholic drinks onto the vehicles for the purpose of consuming them during the Trip. LPH further reserves the right to refuse carriage to any person who is thought to be under the influence of alcohol or drugs.

16. LPH reserves the right to cancel bookings without notice, due to extreme weather conditions.

161 Malden Road, Kentish Town,
London NW5 4HT